Last updated: August 2026
We are here to help. Use the form below or email us directly at support@dineroclaro.app. Pick the right channel for your inquiry so it reaches the right person. We answer every message personally, usually within 24-48 business hours (Monday to Friday).
Send us a message
Fill out the form and we will reply to the email you provide, usually within 24-48 business hours.
General support
Questions about how to use the app, account issues, feature suggestions or any general inquiry. Typical reply time: 24-48 business hours.
support@dineroclaro.appPrivacy & data (GDPR/CCPA)
Requests to access, correct, delete or export your personal data under GDPR or CCPA regulations.
contact@dineroclaro.appPress & partnerships
Media requests, interviews, collaborations with financial creators or partnership proposals.
contact@dineroclaro.appSecurity disclosure
If you discovered a security vulnerability, report it responsibly. We appreciate coordinated disclosure.
contact@dineroclaro.appFollow us on social
We share daily personal finance tips, app updates and answer community questions.
@dineroclaroapp on InstagramFrequently asked questions
How long do replies take?
We answer every message personally, usually within 24-48 business hours (Monday to Friday). GDPR/CCPA requests are handled within 30 days as required by law.
Do you have phone support?
No, we are a small team and all support is via email or social media. This is how we keep the app free and respond with quality in writing.
What languages do you support?
We reply in Spanish and English. If you write in another language we will use machine translation and do our best to help.
Can I suggest a new feature?
Yes, please. Email contact@dineroclaro.app with details of your idea and why it would help. We read every proposal.
How do I cancel my Premium subscription?
From Settings Subscription you can cancel at any time with no penalty. You can also email us and we will process it manually.